The private-practice website checklist
A therapy website needs surprisingly few things done well — five pages, three trust signals, one working intake path, and a thin legal layer. Here's the complete list, in the order that gets you live fastest.
1. The pages (in priority order)
- Home — who you help, in the first sentence, with your city if you see clients in person. One consult button above the fold.
- Services — one section per offering (individual, couples, EMDR…), each with who it's for and what a session looks like. Avoid outcome promises — most licensing boards read them as advertising violations.
- About — first person, a real photo, why you do this work. This is the most-read page on almost every therapist site.
- Contact — a short form (name, email, what brings you), your response-time expectation, and — critically — a note that the form is not for emergencies, with the 988 line.
- Fees or FAQ — publish at least a range and your insurance stance. Hiding fees costs you exactly the inquiries you least want to handle by phone.
2. Trust signals
- License number and state, visible in the footer of every page.
- Verifiable NPI — a badge that links your listed identity to the CMS registry beats a self-asserted credential list. (PracticeWoven verifies this automatically and re-checks weekly.)
- Your photo, once more. Practices that add one report measurably more inquiries; every designer we know has the same anecdote.
3. The intake path
- Form submissions must land somewhere you actually check — email and an inbox you can search later.
- Keep the form short: three fields plus a message. Every added field costs completions.
- Never let the form become a clinical record. Move conversations to your EHR the moment someone becomes a client.
4. The legal layer
- Privacy policy that reflects what your site actually collects (form fields, analytics).
- 988 / crisis notice — recommended by several boards and directories; a footer line is enough.
- No testimonials from current clients — most state boards prohibit them for therapists (coaches have more room).
- If you run ads or embed trackers, a cookie disclosure. Better: use privacy-first analytics and skip the banner entirely.
5. Being findable
- Claim your Google Business Profile and keep name/address/phone identical to your site — this single item outweighs most on-site SEO for local searches.
- Unique title and description per page; a page per specialty if you have several. See our SEO for therapists guide for the full picture.
- Submit your sitemap to Google Search Console once, then stop checking it daily.
The order to do it all
- Pages Home/Services/About/Contact with honest draft copy (a day, or six questions if the draft writes itself).
- License + NPI + photo.
- Working form → your email.
- Privacy policy + 988 line.
- Publish. Then Google Business Profile, fees page, blog — a live imperfect site beats a perfect draft every week it's live.
Every item on this list is a built-in on PracticeWoven — the pages and copy draft come from six onboarding questions, NPI verification, the 988 notice, generated policies, and the intake inbox are switches rather than projects. The checklist is the product spec.
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